Connect phones and softphones

Settings for desk phones and softphone apps, and how agents take calls in the browser.

SIP settings

Use these settings in any SIP desk phone or softphone app (for example Zoiper, MicroSIP or Linphone):

Setting	Value
Username / Auth ID	Your extension number, e.g. 1001
Password	The extension's SIP Password
Domain / Realm	Your account's SIP domain, shown as SIP Domain in your welcome email (e.g. acme.sip.ownpbx.in)
Server / Outbound proxy	console.ownpbx.in
Port	5060
Transport	UDP

Shortcut: if your SIP domain ends in .sip.ownpbx.in, you can enter your SIP domain in both the Domain and Server fields — it points to our server automatically.

Take calls in the browser (Agents)

Agents can make and receive calls in a web browser without installing anything:

Open https://console.ownpbx.in and choose Agent.
Enter your Tenant (your company's short ID, e.g. acme), your Extension and its Password.
Allow microphone access when your browser asks.

The agent portal in a browser, showing the team, quick dial and today's activity — The agent portal: no app to install — teammates, quick dial and call history in the browser.

Failed sign-in protection

To protect accounts from password-guessing attacks, 5 failed phone sign-ins from the same internet address within 10 minutes block that address for 24 hours. This blocks every device on that network, including the web console.

If a phone keeps failing, fix its password before it retries. If your office gets blocked, email ops@ownpbx.in with your public IP address and we will unblock it.